Tag Archives: EDE

OER24: Gathering Courage⤴

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Hands of Hope, Cork, CC BY, Lorna M. Campbell

Last week the OER24 Conference took place at the Munster Technological University in Cork and I was privileged to go along with our OER Service intern Mayu Ishimoto. 

The themes of this year’s conference were: 

  • Open Education Landscape and Transformation
  • Equity and Inclusion in OER
  • Open Source and Scholarly Engagement
  • Ethical Dimensions of Generative AI and OER Creation
  • Innovative Pedagogies and Creative Education

The conference was chaired with inimitable style by MTU’s Gearóid Ó Súilleabháin and Tom Farrelly, the (in)famous Gasta Master.

The day before the conference I met up with a delegation of Dutch colleagues from a range of sectors and organisations for a round table workshop on knowledge equity and open pedagogies. In a wide ranging discussion we covered the value proposition and business case for open, the relationship between policy and practice, sustainability and open licensing, student engagement and co-creation, authentic assessment and the influence of AI.  I led the knowledge equity theme and shared experiences and case studies from the University of Edinburgh.  Many thanks to Leontien van Rossum from SURF for inviting me to participate.

A Cautionary Fairy Tale

The conference opened the following day with Rajiv Jhangiani’s keynote, “Betwixt fairy tales & dystopian futures – Writing the next chapter in open education“, a cautionary tale of a junior faulty member learning to navigating the treacherous path between commercial textbook publishers on the one hand and open textbooks on the other.  It was a familiar tale to many North American colleagues, though perhaps less relatable to those of us from UK HE where the model of textbook use is rather different, OER expertise resides with learning technologists rather than librarians, OER tends to encompass a much broader range of resources than open textbooks, and open resources are as likely to be co-created by students as authored by staff. However Rajiv did make several point that were universal in their resonance.  In particular, he pointed out that it’s perverse to use the moral high ground of academic integrity to defend remote proctoring systems that invade student privacy, and tools that claim to identify student use of AI, when these companies trample all over copyright and discriminate against ESL speakers. If we create course policies that are predicated on mistrust of students we have no right to criticise them for being disengaged. Rajiv also cautioned against using OER as a band aid to cover inequity in education; it might make us feel good but it distracts us from reality. Rajiv called for ethical approaches to education technology, encouraging us not to be distracted by fairy tales, but to engage with hope and solidarity while remaining firmly grounded in reality. 

Rajiv Jhangiani, OER24, CC BY Lorna M. Campbell.

Ethical Dimensions of Generative AI and OER Creation

Generative AI (GAI) loomed large at the conference this year and I caught several presentations that attempted to explore the thorny relationship between openness and GAI. 

UHI have taken a considered approach by developing policy, principles and staff and student facing guidance that emphasises ethical, creative, and environmentally aware use of generative AI. They are also endorsing a small set of tools that provide a range of functionality and stand up to scrutiny in terms of data security.  These include MS Copilot, Claude, OpenAI ChatGPT, Perplexity, Satlas and Semantic Scholar. Keith Smyth, Dean of Learning & Teaching at UHI, outlined some of the challenges they are facing including AI and critical literacy, tensions around convenience and creation, and the relationship between GAI and open education. How does open education practice sit alongside generative AI? There are some similarities in terms of ethos; GAI repurposes, reuses, and remixes resources, but in a really selfish way. To address these ambiguities, UHI are developing further guidance on GAI and open education practice and will try to foster a culture that values and prioritises sharing and repurposing resources as OER. 

Patricia Gibson gave an interesting talk about “Defending Truth in an Age of AI Generated Misinformation: Using the Wiki as a Pedagogical Device”.  GAI doesn’t know about the truth, it is designed to generate the most most accurate response from the available data, if it doesn’t have sufficient data, it simply guesses or “hallucinates”. Patricia cautioned against letting machines flood our information channels with misinformation and untruth. Misinformation creates inaccuracy and unreliability and leads us to question what is truth.  However awareness of GAI is also teaching us to question images and information we see online, enabling us to develop critical digital and AI literacy skills. Patricia went on to present a case study about Business students working collaboratively to develop wiki content, which echoed many of the findings of Edinburgh’s own Wikipedia in the curriculum initiatives.  This enabled the students to co-create collaborative knowledge, develop skills in sourcing information, curate fact-checked information, engage in discussion and deliberation, and counter misinformation.

Interestingly, the Open Data Institute presented at the conference for what I think may be the first time. Tom Pieroni, ODI Learning Manager, spoke about a project to develop a GAI tutor for use on an Data Ethics Essentials course: Generative AI as an Assistant Tutor: Can responsible use of GenAI improve learning experiences and outcomes?  

CC BY SA, Tom Pieroni, Open Data Institute

One of the things I found fascinating about this presentation was that while there was some evaluation of the pros and cons of using the GAI tutor, there was no discussion about the ethics of GAI itself. Perhaps that is part of the course content? One of the stated aims of the Assistant AI Tutor project is to “Explore AI as a method for personalising learning.” This struck me because earlier in the conference someone, sadly I forget who, had made the sage comment that all too often technology in general and AI an particular effectively remove the person from personalised learning. 

Unfortunately I missed Javiera Atenas and Leo Havemann’s session on A data ethics and data justice approach for AI-Enabled OER, but I will definitely be dipping in to the slides and resources they shared. 

Student Engagement and Co-Creation

Leo Havemann, Lorna M. Campbell, Mayu Ishimoto, Cárthach Ó Nuanáin, Hazel Farrell, OER24, CC0.

I was encouraged to hear a number of talks that highlighted the importance of enabling students to co-create open knowledge as this was one of the themes of the talk that OER Service intern Mayu Ishimoto and I gave on Empowering Student Engagement with Open Education. Our presentation explored the transformative potential of engaging students with open education through salaried internships, and how these roles empower students to go on to become radical digital citizens and knowledge activists. There was a lot of interest in Information Services Group’s programme of student employment and several delegates commented that it was particularly inspiring to hear Mayu talking about her own experience of working with the OER Service.  

Open Education at the Crossroads

Laura Czerniewicz and Catherine Cronin opened the second day of the conference with an inspiring, affirming and inclusive keynote The Future isn’t what it used to be: Open Education at a Crossroads OER24 keynote resources.  Catherine and Laura have the unique ability to be fearless and clear sighted in facing and naming the crises and inequalities that we face, while never losing faith in humanity, community and collective good. I can’t adequately summarise the profound breadth and depth of their talk here, instead I’d recommend that you watch to their keynote and read their accompanying essay.  I do want to highlight a couple of points that really stood out for me though. 

Laura pointed out that we live in an age of conflict, where the entire system of human rights are under threat. The early hope of the open internet is gone, a thousand flowers have not bloomed. Instead, the state and the market control the web, Big Tech is the connective tissue of society, and the dominant business model is extractive surveillance capitalism.

AI has caused a paradigmatic shift and there is an irony around AI and open licensing; by giving permission for re-use, we are giving permission for potential harms, e.g. facial recognition software being trained on open licensed images.  Copyright is in turmoil as a result of AI and we need to remember that there is a difference between what is legal and what is ethical. We need to rethink what we mean by open practice when GAI is based on free extractive labour.  Having written about the contested relationship of invisible labour and open education in the past, this last point really struck me. 

HE for Good was written as an antidote to these challenges.  Catherine & Laura drew together the threads of HE for Good towards a manifesto for higher education and open education, adding:

“When we meet and share our work openly and with humility we are able to inspire each other to address our collective challenges.”

CC BY NC, Catherine Cronin & Laura Czerniewicz, OER24

Change is possible they reminded us, and now is the time.  We stand at a crossroads and we need all parts of the open education movement to work together to get us there.  In the words of Mary Robinson, former President of Ireland, former UN High Commissioner for Human Rights, and current Chair of the Elders:

“Our best future can still lie ahead of us, but it is up to everyone to get us there.”  

Catherine Cronin & Laura Czerniewicz, OER24, CC BY, Lorna M. Campbell.

The Splintering of Social Media

One theme that emerged during the conference is what Catherine and Laura referred to as the “splintering of social media”, with a number of presenters exploring the impact this has had on open education community and practice.  This splintering has lead people to seek new channels to share their practice with some turning to the fediverse, podcasting and internet radio. Blogging didn’t seem to feature quite as prominently as a locus for sharing practice and community, but it was good to see Martin Weller still flying the flag for open ed blogging, and I’ve been really encouraged to see how many blog posts have been published reflecting on the conference.  

Gasta! 

The Gasta sessions, overseen by Gasta Master Tom Farelly, were as raucous and entertaining as ever.  Every presenter earned their applause and their Gasta! beer mat. It seems a bit mean to single any out, but I can’t finish without mentioning Nick Baker’s Everyone’s Free..to use OEP, to the tune of Baz Luhrmann “Everybody’s Free (To Wear Sunscreen)”, Alan Levine’s Federated, and Eamon Costello’s hilarious Love after the algorithm: AI and bad pedagogy police.  Surely the first time an OER Conference has featured Jon Bon Jovi sharing his thoughts on the current state of the pedagogical landscape?!

Eamon Costello, Jon Bon Jovi, Tom Farrelly, Alan Levine, OER24, CC BY, Lorna M. Campbell

The closing of an OER Conference is always a bit of an emotional experience and this year more so than most. The conference ended with a heartfelt standing ovation for open education stalwart Martin Weller who is retiring and heading off for new adventures, and a fitting and very lovely impromptu verse of The Parting Glass by Tom. Tapadh leibh a h-uile duine agus chì sinn an ath-bhliadhna sibh!

Martin Weller, Tom Farrelly, Gearóid Ó Súilleabháin, CC BY, Lorna M. Campbell, OER24.

* The title of this blog post is taken from this lovely tweet by Laura Czerniewicz.

OER24 Conference: Empowering Student Engagement with Open Education⤴

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This week I’m looking forward to traveling to Cork with OER Service intern Mayu Ishimoto for the OER24 Conference. The conference is being hosted by the Munster Institute of Technology this year and chaired by the Gearóid Ó Súilleabháin and Tom Farrelly.  The theme this year is digital transformation in education and Mayu and I will be presenting a research paper on Empowering Student Engagement with Open Education. 

At the University of Edinburgh student engagement is a fundamental aspect of our strategic support for OER and open education and our institutional commitment to digital transformation.  As part of Information Services Group’s programme of student employment, the university’s OER Service and Online Course Production Service regularly employ student interns in a number of roles including Open Content Curators, OER support officers, media studio assistants, and open textbook co-creators.  These roles enable students to gain a wide range of core competencies and transferable attributes including digital and information literacy skills, which open the door to new careers and employment opportunities, while also providing the opportunity to develop open practice and digital competence, and improve knowledge equity  

Our research paper will explore the transformative potential of engaging students with open education through salaried internships, exploring how these roles empower students to go on to become radical digital citizens and knowledge activists, not just passive consumers of information, but active and engaged creators of open knowledge.   We will also provide guidance on how other institutions can adopt and adapt this model to engage students with open education and transform their digital skills.

ALT Winter Summit on Ethics and Artificial Intelligence⤴

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Last week I joined the ALT Winter Summit on Ethics and an Artificial Intelligence. Earlier in the year I was following developments at the interface between ethics, AI and the commons, which resulted in this blog post: Generative AI: Ethics all the way down.  Since then, I’ve been tied up with other things, so I appreciated the opportunity to turn my attention back to these thorny issues.  Chaired by Natalie Lafferty, University of Dundee, and Sharon Flynn, Technological Higher Education Association, both of whom have been instrumental in developing ALT’s influential Framework for Ethical Learning Technology, the online summit presented a wide range of perspectives on ethics and AI, both practical and philosophical, from scholars, learning technologists and students.  

Whose Ethics? Whose AI? A relational approach to the challenge of ethical AI – Helen Beetham

Helen Beetham opened the summit with an inspiring and thought-provoking keynote that presented the case for relational ethics. Positionality is important in relational ethics; ethics must come from a position, from somewhere. We need to understand how our ethics are interwoven with relationships and technologies. The ethics of AI companies come from nowhere. Questions of positionality and power engender the question “whose artificial intelligence”?  There is no definition of AI that does not define what intelligence is. Every definition is an abstraction made from an engineering perspective, while neglecting other aspects of human intelligence.  Some kinds of intelligence are rendered as important, as mattering, others are not. AI has always been about global power and categorising people in certain ways.  What are the implications of AI for those that fall into the wrong categories?

Helen pointed out that DARPA have funded AI intensively since the 1960’s, reminding me of many learning technology standards that have their roots in defence and aeronautical industries.

A huge amount of human refinement is required to produce training data models; this is the black box of human labour, mostly involving labourers in the global south.  Many students are also working inside the data engine in the data labelling industry. We don’t want to think about these people because it affects the magic of AI.

At the same time, tools are being offered to students to enable them to bypass AI detection, to ‘humanise” the output of AI tools.  The “sell” is productivity, that this will save students’ time, but who benefits from this productivity?

Helen noted that the terms “generative”, “intelligence”, and “artificial” are all very problematic and said she preferred the term “synthetic media”.  She argued that it’s unhelpful to talk about the skills humans need to work alongside AI, as these tools have no agency, they are not co-workers. These approaches create new divisions of labour among people, and new divisions about whose intelligence matters. We need a better critique of AI literacy and to think about how we can ask questions alongside our students. 

Helen called for universities to share their research and experience of AI openly, rather than building their own walled gardens, as this is just another source of inequity.  As educators we hold a key ethical space.  We have the ingenuity to build better relationships with this new technology, to create ecosystems of agency and care, and empower and support each other as colleagues.

Helen ended by calling for spaces of principled refusal within education. In the learning of any discipline there may need to be spaces of principled refusal, this is a privilege that education institutions can offer. 

Developing resilience in an ever-changing AI landscape ~ Mary Jacob, Aberystwyth University

Mary explored the idea of resilience and why we need it. In the age of AI we need to be flexible and adaptable, we need an agile response to emerging situations, critical thinking, emotional regulation, and we need to support and care for ourselves and others. AI is already embedded everywhere, we have little control over it, so it’s crucial we keep the human element to the forefront.  Mary urged us to notice our emotions and think critically, bring kindness and compassion into play, and be our real, authentic selves.  We must acknowledge we are all different, but can find common ground for kindness and compassion.  We need tolerance for uncertainty and imperfection and a place of resilience and strength.

Mary introduced Aberystwyth’s AI Guidance for staff and students and also provided a useful summary of what constitutes AI literacy at this point in time.

Mary Jacob's AI Literacy

Achieving Inclusive education using AI – Olatunde Duruwoju, Liverpool Business School

Tunde asked us how we address gaps in inequity and inclusion?  Time and workload are often cited as barriers that prevent these issues from being addresses, however AI can help reduce these burdens by improving workflows and capacity, which in turn should help enable us to achieve inclusion.

When developing AI strategy, it’s important to understand and respond to your context. That means gathering intersectional demographic data that goes beyond protected characteristics.  The key is to identify and address individual students issues, rather than just treating everyone the same. Try to understand the experience of students with different characteristics.  Know where your students are coming from and understand their challenges and risks, this is fundamental to addressing inclusion.

AI can be used in the curriculum to achieve inclusion.  E.g. Using AI can be helpful for international students who may not be familiar with specific forms of assessment. Exams trigger anxiety, so how do we use AI to move away from exams?

Olatunde Duruwoju - Think intersectionality

AI Integration & Ethical Reflection in Teaching – Tarsem Singh Cooner

Tarsem presented a fascinating case study on developing a classroom exercise for social work students on using AI in practice.  The exercise drew on the Ethics Guidelines on Reliable AI from the European Group on Ethics, Science and New Technologies and mapped this against the Global Social Work Ethical Principles.

Tarsem Singh Cooner - comparison of Principles on Reliable AI  and Global Social Work Ethical Principles

The assignment was prompted by the fact that practitioners are using AI to uncritically write social work assessments and reports. Should algorithms be used to predict risk and harm, given they encode race and class bias? The data going into the machine is not benign and students need to be aware of this.

GenAI and the student experience – Sue Beckingham, Louise Drum, Peter Hartley & students

Louise highlighted the lack to student participation in discussions around AI. Napier University set up an anonymous padlet to allow students to tell them what they thought. Most students are enthusiastic about AI. They use it as a dialogue partner to get rapid feedback. It’s also helpful for disabled and neurodivergent students, and those who speak English as a second language, who use AI as an assistive technology.  However students also said that using AI is unfair and feels like cheating.  Some added that they like the process of writing and don’t want to loose that, which prompted Louise to ask if we’re outsourcing the process of critical thinking?  Louise encouraged us to share our practice through networks, adding that collaboration and cooperation is key and can lead to all kinds of serendipity.

The students provided a range of different perspectives:

Some reported conflicting feelings and messages from staff about whether and how AI can be used, or whether it’s cheating.  Students said they felt they are not being taught how to use AI effectively.

GCSEs and the school system just doesn’t work for many students, not just neurotypical ones, it’s all about memorising things.  We need more skills based learning rather than outcome based learning.

Use of AI tools echoes previous concerns about the use of the internet in education. There was a time when there was considerable debate about whether the internet should be used for teaching & learning.

AI can be used to support new learning. It provides on hand personal assistance that’s there 24/7.  Students create fictional classmates and partners who they can debate with.  A lot of it is garbage but some of it is useful. Even when it doesn’t make sense, it makes you think about other things that do make sense.

A few thoughts…

As is often the case with any new technology, many of the problematic issues that AI has thrown up relate less to the technology itself, and more to the nature of our educational institutions and systems.  This is particularly true in the cases of issues relating to equity, diversity and inclusion; whose knowledge and experiences are valued, and whose are marginalised?   

It’s notable that several speakers mentioned the use of AI in recruitment. Sue Beckingham noted that AI can be helpful for interview practice, though Helen highlighted research that suggested applicants who used chatGPT’s paid functionality perform much better in recruitment than those who don’t.  This suggests that we need to be thinking about authentic recruitment practices in much the same way we think about authentic assessment.  Can we create recruitment process that mitigate or bypass the impact of these systems?

I particularly liked Helen’s characterisation of AI as synthetic media, which helps to defuse some of the hype and sensationalism around these technologies.

The key to addressing many of the issues relating to the use of AI in education is to share our practice and experience openly and to engage our colleagues and students in conversations that are underpinned by contextual ethical frameworks such as ALT’s Framework for Ethical Learning Technology.  Peter Hartley noted that universities that have already invested in student engagement and co-creation are at an advantage when it comes to engaging with AI tools.

I’m strongly in favour of Helen’s call for spaces of principled refusal, however at the same time we need to be aware that the genie is out of the bottle.  These tools are out in the world now, they are in our education institutions, and they are being used by students in increasingly diverse and creative ways, often to mitigate the impact of systemic inequities. While it’s important to acknowledge the exploitative nature and very real harms perpetrated by the AI industry, the issues and potential raised by these tools also give us an opportunity to question and address systemic inequities within the academy. AI tools provide a valuable starting point to open conversations about difficult ethical questions about knowledge, understanding and what it means to learn and be human.  

Generative AI – Ethics all the way down⤴

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How to respond to the affordances and challenges of generative AI is a pressing issue that many learning technologists and open education practitioners are grappling with right now and I’ve been wanting to write a blog post about the interface between AI, large language models and the Commons for some time. This isn’t that post.  I’ve been so caught up with other work that I’ve barely scratched the surface of the articles on my rapidly expanding reading list.  Instead, these are some short, sketchy notes about the different ethical layers that we need to consider when engaging with AI.  This post is partly inspired by technology ethics educator Casey Fiesler, who has warned education institutions of the risk of what she refers to as ethical debt. 

“What’s accruing here is not just technical debt, but ethical debt. Just as technical debt can result from limited testing during the development process, ethical debt results from not considering possible negative consequences or societal harms. And with ethical debt in particular, the people who incur it are rarely the people who pay for it in the end.”
~ Casey Fiesler, The Conversation

Apologies for glossing over the complexity of these issues, I just wanted to get something down in writing while it’s fresh in my mind 

Ethics of large language models and Common Crawl data sets

Most generative AI tools use data sets scraped from the web and made available for research and commercial development.  Some of the organisations creating these data sets are non-profits, others are commercial companies, the relationship between the two is not always transparent. Most of these data sets scrape content directly from the web regardless of ownership, copyright, licensing and consent, which has led to legitimate concerns about all kinds of rights violations. While some companies claim to employ these data sets under the terms of fair use, questions have been raised about using such data for explicitly commercial purposes. Some open advocates have said that while they have no objection to these data sets being used for research purposes they are very concerned about commercial use. Content creators have also raised objections to their creative works being used to train commercial applications without their knowledge or consent.  As a result, a number copyright violation lawsuits have been raised by artists, creators, cultural heritage organisations and copyright holders.

There are more specific issues relating to these data sets and Creative Commons licensed content.  All CC licenses include an attribution clause, and in order to use a CC licensed work you must attribute the creator. LLMs and other large data sets are unable to fulfil this crucial attribution requirement so they ride roughshod over one of the foundational principles of Creative Commons. 

LLMs and common crawl data sets are out there in the world now.  The genie is very much out of the bottle and there’s not a great deal we can do to put it back, even if we wanted to. It’s also debatable what, if anything, content creators, organisations and archives can do to prevent their works being swept up by web scraping in the future. 

Ethics of content moderation and data filtering

Because these data sets are scraped wholesale from the web, they inevitably include all kinds of offensive, degrading and discriminatory content. In order to ensure that this content does not influence the outputs of generative AI tools and damage their commercial potential, these data sets must be filtered and moderated.  Because AI tools are not smart enough to filter out this content automatically, the majority of content moderation is done by humans, often from the global majority, working under exploitative and extractive conditions. In May, content moderators in Africa who provide services for Meta, Open AI and others voted to establish the first African Content Moderators Union, to challenge low pay and exploitative working conditions in the industry. 

Most UK universities have a commitment to ending modern slavery and uphold the terms of the Modern Slavery Act. For example the University of Edinburgh’s Modern Slavery Statement says that it is “committed to protecting and respecting human rights and have a zero-tolerance approach to slavery and human trafficking in all its forms.” It is unclear how commitments such as these relate to content workers who often work under conditions that are exploitative and degrading at best, and a form of modern slavery at worst. 

Ethics of anthropomorphising AI 

The language used to describe generative AI tools often humanises and anthropomorphises them, either deliberately or subconsciously. They are ascribed human characteristics and abilities, such as intelligence and the ability to dream. One of the most striking examples is the use of hallucinating.  When Chat GPT makes up non-existent references to back up erroneous “facts” this is often described as “hallucinating“.  This propensity has led to confusion among some users when they have attempted to find these fictional references. Many commenters have pointed out that these tools are incapable of hallucinating, they’re just getting shit wrong, and that the use of such humanising language purposefully disguises and obfuscates the limitations of these systems. 

“Hallucinate is the term that architects and boosters of generative AI have settled on to characterize responses served up by chatbots that are wholly manufactured, or flat-out wrong.”
~ Naomi Klein, The Guardian

Ethics of algorithmic bias

Algorithmic bias is a well known and well documented phenomenon (cf Safiya U. Noble‘s Algorithms of Oppression) and generative AI tools are far from immune to bias. Valid arguments have been made about the bias of the ‘intelligence” these tools claim to generate.  Because the majority of AI applications are produced in the global north, they invariably replicate a particularly white, male, Western world view, with all the inherent biases that entails. Diverse they are not. Wayne Holmes has noted that AI ignores minority opinions and marginalised perspectives, perpetuating a Silicon Valley perspective and world outlook. Clearly there are considerable ethical issues about education institutions that have a mission to be diverse and inclusive using tools that engender harmful biases and replicate real world inequalities. 

“I don’t want to say I’m sure. I’m sure it will lift up the standard of living for everybody, and, honestly, if the choice is lift up the standard of living for everybody but keep inequality, I would still take that.”
~ Sam Altman, OpenAI CEO. 

Ethics of catastrophising
 

Much has been written about the dangers of AI, often by the very individuals who are responsible for creating these tools. Some claim that generative AI will end education as we know it, while others prophesy that AI will end humanity altogether. There is no doubt that this catastrophising helps to feed the hype cycle and drive traffic to to these tools and applications, however Timnit Gebru and others have pointed out that by focusing attention on some nebulous future catastrophe, the founding fathers of AI are purposeful distracting us from current real world harms caused by the industry they have created, including reproducing systems of oppression, worker exploitation, and massive data theft. 

“The harms from so-called AI are real and present and follow from the acts of people and corporations deploying automated systems. Regulatory efforts should focus on transparency, accountability and preventing exploitative labor practices.”
Nirit Weiss-Blatt’s (@DrTechlash) “Taxonomy of AI Panic Facilitators” A visualization of leading AI Doomers (X-risk open letters, media interviews & OpEds). Some AI experts enable them, while others oppose them. The gender dynamics are fucked up. It says a lot about the panic itself.

Not really a conclusion

Clearly there are many ethical issues that education institutions must take into consideration if they are to use generative AI tools in ways that are not harmful.  However this doesn’t mean that there is no place for AI in education, far from it.  Many AI tools are already being used in education, often with beneficial results, captioning systems are just one example that springs to mind.  I also think that generative AI can potentially be used as an exemplar to teach complex and nuanced issues relating to the creation and consumption of information, knowledge equity, the nature of creativity, and post-humanism.  Whether this potential outweighs the ethical issues remains to be seen.

A few references 

AI has social consequences, but who pays the price? Tech companies’ problem with ‘ethical debt’ ~ Casey Fiesler, The Conversation 

Statement from the listed authors of Stochastic Parrots on the “AI pause” letter ~ Timnit Gebru (DAIR), Emily M. Bender (University of Washington), Angelina McMillan-Major (University of Washington), Margaret Mitchell (Hugging Face)

Open letter to News Media and Policy Makers re: Tech Experts from the Global Majority ~ @safiyanoble (Algorithms of Oppression), @timnitGebru (ex Ethical Artificial Intelligence Team)@dalitdiva, @nighatdad, @arzugeybulla, @Nanjala1, @joana_varon

150 African Workers for ChatGPT, TikTok and Facebook Vote to Unionize at Landmark Nairobi Meeting ~ Time

AI machines aren’t ‘hallucinating’. But their makers are ~ Naomi Klein, The Guardian  

Just Because ChatBots Can’t Think Doesn’t Mean They Can’t Lie ~ Maria Bustillos, The Nation 

Artificial Intelligence and Open Education: A Critical Studies Approach ~ Dr Wayne Holmes, UCL 

‘What should the limits be?’ The father of ChatGPT on whether AI will save humanity – or destroy it ~ Sam Altman interview, The Guardian 

OER23 Conference: Imagining hopeful futures⤴

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I’m a bit late with this OER23 reflection, it’s taken me a couple of weeks to catch up with myself and to let some of the ideas generated by the conference percolate.  

It was fabulous to see the OER Conference returning to Scotland for the fist time since we hosted it at the University of Edinburgh in 2016, and I was particularly pleased to see the conference visit the University of the Highlands and Islands in Inverness.  Inverness holds a rather special place in my heart as the site of many childhood holidays (it seemed like such a big city compared to Stornoway!) and as a stopping off point on annual journeys home to the Hebrides.  I had a slightly weird feeling of nostalgia and home-sickness while I was there, it was odd being in Inverness and not traveling on further north and west. Perhaps not coincidentally, sense of place and community were two themes that emerged throughout the conference. 

As one of the few universities in Scotland, along with Edinburgh, with a strategic commitment to open education, including an OER Policy and a Framework for the Development of Open Education Practices, UHI was a fitting venue for the conference. Keith Smyth and his UHI colleagues were the warmest of hosts and the airy Inverness campus was a beautiful location with plenty of space to breathe, think, and (re)connect. It was lovely seeing so many colleagues from around the world experiencing a Highland welcome for the first time. 

UHI Inverness, CC BY, Lorna M. Campbell

One of the main themes of the conference was “Open Education in Scotland – celebrating 10 years of the Scottish Open Education Declaration” and Joe Wilson and I ran both a pre-conference workshop and the closing plenary panel to reflect on progress, or not, over the last ten years and to map a way forward.  I’ll be reflecting on these discussions in another post.

Rikke Toft Nørgård opened the conference with a fantastic and fantastical keynote on “Hyper-Hybrid Futures? Reimagining open education and educational resources Places // Persons // Planets” (slides, recording) that challenged us to imagine and manifest transformative speculative futures for education.  Her call for “open hopepunk futures in grimdark times” clearly resonated with participants. Rikke described hopepunk as a sincerely activist approach to fighting for a more hopeful future.  I particularly liked her vision for place-ful OERs; education that has a home, that belongs and dwells in placefulness, being some-where, not any-where. 

Anna-Wendy Stevenson also picked up on this idea of belonging and placefulness in her keynote “Setting the Tone: The democratisation of music eduction in the Highlands and Island and beyond” (recording). Anna-Wendy is the course leader of UHI’s award-winning BA in Applied Music, a blended learning course that enables students to study music in their own communities while providing opportunities for both virtual and place based residencies in the Outer Hebrides and beyond.  Having grown up in the Hebrides I appreciate the importance of having the opportunity to study at home, and the benefits this can bring to students and the community.  I left the islands to go to university and, like many graduates, never returned.  While eighteen-year-old me wouldn’t have passed up on the opportunity to move to “the mainland” in a month of Sundays (IYKYK), I would have jumped at the chance if there had been a possibility to go back home to continue studying archaeology at postgraduate level. It’s wonderful that students now have that opportunity. After Anna-Wendy’s keynote, it was lovely to hear her playing traditional Scottish music with some of her students who have benefited from this place-based approach to music education. 

It was great being able to attend the conference with a group of colleagues from the University of Edinburgh, several of whom were experiencing the conference for the first time. Fiona Buckland and Lizzy Garner-Foy from the Online Course Production Service gave a really inspiring presentation about the University’s investment in open education, which has resulted in 100 free short online courses and over 1000 open educational resources (OER) that have benefited almost 5 million learners over the last 10 years. It makes you proud 🙂

Tracey Madden told the story of the University’s digital badges pilot project and the challenges of developing a sustainable service that assures both quality and accessibility. Stuart Nicol and I shared the university’s experience of transforming the curriculum with OER and presented case studies from the fabulous GeoScience Outreach course and our indefatigable Wikimedian in Residence (slides). We shared a padlet of open resources, along with staff and student testimonies, which you can explore here: Open For Good – Transforming the curriculum with OER at the University of Edinburgh.

 

The Edinburgh team also had a really productive meeting with a delegation of colleagues from a wide range of institutions and organisations in the Netherlands to share our experiences of supporting open education policy and practice at institutional and national level in our respective countries. 

As with so many OER Conferences, hope and joy were prominent themes that were woven into the fabric of the event. Catherine Cronin gave us an update on the eagerly anticipated book Higher Education for Good: Teaching and Learning Futures, which she has been editing with Laura Czerniewicz. 

Prajakta Girme spoke about “Warm Spaces”; open multicultural space, or “pockets of community” for vulnerable communities and non-students within the university environment. Frances Bell and Lou Mycroft asked how we can use feminist posthuman storytelling to promote activism in FemEdTech and open education, challenging us to develop “productive approaches to exploring uncertain educational futures critically, retaining the pragmatic hope offered by Posthuman Feminism.”  Frances had brought one of the Femedtech quilts (it was lovely to see my Harris Tweed square at home in the Highlands) and she invited us to write speculative futures for the quilt assemblage.  You can read my micro-speculative future on femedtech.net here: Reconnecting with Joy.

Frances Bell and the Femedtech quilt, CC BY, Lorna M. Campbell

I also had a really lovely conversation with Bryan Mathers of Visual Thinkery about our shared experience of reconnecting with our Gàidhlig / Gaeilge language and culture. His Patchwork Province zines had me laughing and nodding along in rueful recognition. 

I always leave the OER Conferences inspired and hope-full and this year it was lovely to end the conference by sharing a quiet, reflective train journey with Catherine, Joe and Louise Drumm, who captured this beautiful image as we traveled home through the Highlands.

 

 

Adventures in Hybrid Conferencing⤴

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I’ve been to three hybrid conferences over the course of the last few months so I thought it might be interesting to write a bit of a reflection on my experience of being both a delegate and a speaker at these events, what worked, what didn’t, and what I learned in the process. 

OER22 Conference

The first event was the OER22 Conference run by ALT at the end of April. This conference marked a return to in-person events for ALT for the first time since the pandemic started, and I know that there was some understandable anxiety about bringing people together for a face-to-face event. The conference ran for three days; kicking off with a day of in-person talks and parallel sessions in London, followed by a day of recorded online talks, and finally a day of live online parallel sessions. About 80 people attended the in-person day of the conference, with around twice that number taking part online.  ALT have a wealth of experience when it comes to running both in-person and online conferences and, despite having a very small staff team, their events invariably run like clockwork.  As expected, ALT handled the logistics of bringing people back together with real sensitivity and empathy, with plenty of space at the venue so that people never felt crowded, and plenty of time in the programme for people to network and socialise.

For the online component of the conference ALT used the same suite of technologies that they’ve used for several previous online events, which includes Streamyard, YouTube and  Discord, all of which worked well. The programme was easily accessible and simple to navigate, and it was possible to move between sessions if you wanted to catch presentations that were taking place in parallel. I did have a bit of trouble getting into my own online presentation session, due to some technical weirdness, but ALT dealt with the hitch smoothly, and it didn’t detract from my experience as a presenter.  A Discord server provided a social space where delegates could share slides and resources, and meet and chat informally throughout the conference.  There was also a dedicated channel for help and support. I confess I was not enthusiastic when ALT first started using Discord as part of their online conference platform, primarily because it’s a channel I use a lot outside work, however I have to admit that it works really well and it really adds to the online conference experience.  I’ve written a longer reflection on the OER22 here: OER22 In Person & Online.

University of Edinburgh Learning & Teaching Conference

Like OER22, the University of Edinburgh’s internal Learning & Teaching Conference ran as a hybrid event after having run online for two years during the pandemic.  The first day of the event took place in the magnificent McEwan Hall and surrounding buildings, and consisted of an exhibition space, posters, keynotes and parallel sessions. The second and third days took place online and consisted of parallel tracks of online talks.  I don’t know how many people attended the conference but I’d guess maybe 60 – 80 people were present for the in-person day of the event.  The content of the conference was excellent, all the sessions I attended online and in person were really thoughtful and thought provoking.  The exhibition space in particular provided a great opportunity for colleagues to network and socialise after so long apart, and I appreciated that the breaks were long enough not to feel rushed.  

The conference platform was based on Eventscase and Zoom and this is where some problems crept in.  The platform could be accessed via the web, but we were also asked to download an app and a QR code to join the conference.  Normally I avoid loading work apps onto my personal devices, so I wasn’t mad keen on having to do this, however as it turned out, I didn’t need to use either the app or the QR code after downloading them. Navigating the programme on Eventscase was tricky; the schedule was available as a web page and in a calendar view, which also allowed delegates to book on to specific sessions.  However because the calendar view only showed sessions that had to be booked, you had to go back to the webpage to find information about keynotes and plenaries, so there was a bit of confusion about what was happening where and when during the first day.  Also while I appreciate the reasons for encouraging delegates to book onto online sessions, it didn’t seem to be possible to change sessions, to listen to different presentations running in parallel, even when there were still places available, which was more than a little frustrating.  Presenters had to book on to their own sessions in order to be able to present, but getting into the sessions wasn’t always straightforward, and in some cases session chairs had to e-mail speakers Zoom links instead.   The session chairs were unfailingly helpful though, as were all the conference helpers who directed delegates around the campus on the first day of the event. Although I really enjoyed the conference the Eventscase platform did feel unnecessarily complicated and at times seemed to be more of a hindrance than a help. 

ALT Scotland Annual Conference

The ALT Scotland Annual Conference was a much smaller event, which provided a really interesting opportunity to experiment with a different kind of hybrid conference; one where some participants attended online and some attended in-person simultaneously.  The event, which ran for one day, was hosted by City of Glasgow College, and brought together learning technologists and policy makers from across all sectors of Scottish education.  Again, I’m not sure exactly how many people attended, but I’d estimate there were c.20 people attending in person and perhaps the same number again online. The conference took place on the day of a national rail strike which meant that quite a lot of folk who had planned to attend in person, had to join online instead. The event was facilitated using Thinglink, Zoom, and a double screen and camera set up that had been donated to the college by a vendor whose name I didn’t catch. We had one person chairing the event in the room and another coordinating Zoom online.  The screens at the front of the room showed Zoom but unfortunately it was difficult to see the online discussion from where I was sitting.  Several of the attendees in the room also joined Zoom from their laptops so they could participate in the online chat with colleagues who were attending remotely.  Unfortunately I couldn’t get on to Eduroam so I wasn’t able to join the online interaction, and it did rather feel like I was missing out.  Several of the presenters joined remotely via Zoom which worked well for participants both online and in person.  I gave a short talk in-person, which was a bit of an odd experience.  Standing at the front of the room facing the camera meant that the screens were behind me, so I couldn’t help feeling like I’d turned my back on the online participants.  This also meant that I couldn’t see the Zoom chat which meant that some of the remote participants felt as though their questions were being ignored.  When I finished speaking, the camera stayed locked on to me and followed me all the way back to my seat, which was a little disconcerting! 

As a group of learning technologists, the conference gave us an excellent opportunity to experiment with the kind of technologies that might be used to facilitate hybrid teaching and learning, and we had a really interesting discussion at the end of the day about the pros, cons and practicalities of running hybrid events like this.  I think we all agreed that it’s not easy, and we need a lot more practice to figure out what works and what doesn’t. Joe Wilson, who chaired the event in-person commented that it would have been impossible to coordinate everything, online and in-person, without the help of Louise Jones who was managing Zoom.  Sheila MacNeill has written an interesting blog post about the ALT Scotland Conference, which includes some reflection on a questionable “attention tracking” feature of the conferencing system, which I hasten to add we didn’t experiment with during the event.

Reflection

In terms of my takeaways from these three quite different hybrid events I’d say that running conferences that have in-person and online components on different days is a good way to ensure that an event is accessible to as many people as possible.  I did really appreciate being able to get together with colleagues in person, and I wouldn’t want to lose that again, however there are many advantages to having an online component too.  Online events are generally more accessible, convenient, they reduce the necessity to travel and as a result they’re better for the environment.

In terms of the technology, simple is better. It’s often more convenient to have the conference programme available on a simple web page rather than in an interactive calendar that takes multiple clicks to navigate. Also requiring delegates to download apps onto their personal devices is not a good idea for numerous reasons. 

When it comes to running events online and in-person simultaneously, we still have a lot to learn. As is so often the case, it’s not necessarily the technology that trips us up, it’s the human interactions that really make a difference, and clearly we still need a lot of practice to ensure that simultaneous events provide an equitable experience for everyone involved. 

OER22 In Person & Online⤴

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Last week I was at the OER22 Conference, and I was actually at the conference because for the first time in two years the OER Conference was in person and online.  OER22 was a hybrid conference in every sense of the word; the first day took place in London, the second day featured recorded online presentations, and the final day was live sessions online.  The event was organised seamlessly by ALT and chaired by the GO-GN Network.  The opening day of the conference in London was the first opportunity many of the OER community had to get together in person since the OER19 Conference in Galway, so it was understandably an emotional experience and a little overwhelming.  ALT handled the logistics of bringing people back together with real sensitivity and empathy, with plenty of space at the venue so that people never felt crowded, and plenty of time in the programme for people to network and socialise. 

Sketch of a cartoon penguin in blue pen against a white and blue backgroundBryan Mathers opened the conference with a thoughtful and humorous illustrated talk that gave us all a much needed opportunity to ease our way back into in-person conferencing.  It culminated with everyone drawing their own version of the GO-GN penguin and sharing them in the fabulous Visual Thinkery ReMixer.  Bryan set the tone for the conference perfectly and I think the little drawing exercise helped everyone overcome any residual anxiety they may have had about participating in an in person event.  Everyone said my penguin looked scary, but honestly he’s just a bit shy. 

The themes of the conference were; Pedagogy in a time of crisis – what does an ‘open’ response look like? Open textbooks: making the most of their potential; Open in Action: open teaching, educational practices and resources; and Open research around any aspect of open education. 

I took part in two panels, the first with Jane Secker, Catherine Cronin, Leo Havemann and Julie Voce focused on the approaches adopted by our various institutions and projects to support and develop open educational practices. These include teaching a module on open practices as part of a Masters in Academic Practice, creating open education and copyright literacy policies that signify institutional commitment to open practices, modelling open approaches in sharing our own teaching and learning resources, and advocacy work with organisations at a local, national and international level, to promote better understanding of open practice and copyright literacy.  I spoke about how the University of Edinburgh’s OER Policy, supported by the OER Service, enabled and encouraged open practice across the institution, and the importance of supporting digital skills development around copyright literacy.  Slides from the panel are available here: Open in Action

Image by Jane Secker on Twitter.

I was also invited to take part in a plenary panel discussion on open textbooks along with Gary Elliot-Cirigottis (Open University), Dhara Snowden (UCL Press), and Jane Secker (City University London), chaired by Beck Pitt (Open University) who was previously involved in the UK Open Textbooks project. Our institutions all had very different experiences of supporting and engaging with the use and creation of open textbooks so it made for an interesting and wide ranging discussion, covering how open resources enabled institutions to respond to the COVID-19 pandemic, the impact of the pandemic on the cost of resources, the role of open textbooks and our vision for OER in UK HEIs.  A recording of the plenary panel will be available shortly.

Image by Josie Fraser on Twitter.

I also attended a couple of other interesting sessions on open textbooks including Catrina Hey talking about the University of Sussex’s Open Press which is based on Pressbooks and informed by NUI Galway’s Open Press and the Jisc’s New University Press Toolkit.  I also really enjoyed hearing about the Open Pedagogy Project Roadmap: A Resource for Planning and Sustaining Open Educational Practices at Penn State University from Bryan McGeary and Christina Riehman-Murphy.  Their examples of student co-created open textbooks (e.g. Open Anthology of Earlier American Literature.) were really inspiring and gave me some ideas for initiatives we could explore at the University of Edinburgh.  

Other highlights for me included Javiera Atenas talking about the importance of professional conversation as a fundamental aspect of open practice during her presentation about creative project design for open education practitioners.  Slides from this session are available here: Creative Project Design.   There was also some really lively and thought provoking discussion around what open technology platforms do with your data during Javiera and Leo’s session on Co-creating a framework for platform governance in open education – policy, data ethics and data protection.  Leo and Javiera made the point that it isn’t enough for platforms, technologies and textbooks to be free, they must also resist surveillance and other forms of intrusion. Josie Fraser raised a pertinent counter point that this has to be balanced against benefit, noting that some school children had no contact with their teachers at all during the pandemic as some schools adopted an overly cautious approach to online conferencing platforms due to fears over how they store and use data.  

On the last day of the conference, I gave an online presentation on our Open eTextbooks for Access to Music Education project.  Along with our student interns, we gave a talk about the early stages of this project last year at OER21, so this year I was back to reflect on the project outputs and what we learned along the way.  Unusually, we had all kinds of technical gremlins during the session, which Maren dealt with in her own calm and professional manner.  We got there in the end and I was really touched with the positive comments on this student co-creation project. Slides and transcript of this talk are available on our project blog. 

Sadly I had to miss a lot of day 2 and 3 of the conference due to juggling meetings and other work commitments, but I did enjoy catching up with discussions and resources on the conference Discord, and I’m looking forward to dipping in to the recorded sessions.

One final reflection more generally…Given that one of themes of OER22 was open textbooks, it was perhaps understandable that over the course of the conference the term OER was often used to refer specifically to open textbooks. I still had to do a bit of mental adjustment as I tend to think of OER as being a much wider class of thing, with open textbooks being just one form of open educational resources among many.  While I’m really exited about the possibility of open textbooks taking off in the UK, particularly if they are co-created and founded on open practice, I am a little concerned that we might lose sight of the broader understanding of OER.  Over the last few months I’ve seen a few think pieces and comments about the crisis in etextbook costs, which suggest that there has been little adoption of OER in the UK.  While it’s true that there has been less adoption of open textbooks by academic libraries in the UK than in the US, (though this is changing rapidly), there has of course been considerable engagement with open education resources and practices supported by learning technologists across the sector.  With more and more institutions launching open presses and libraries exploring the affordances of open textbooks, I hope they’ll work together with learning technologists, open education practitioners, and academic colleagues who have a wealth of experience of supporting and engaging with open education resources and practices of all kinds. Otherwise we may run the risk of recreating OER repositories the wheel. 

Being among the OER community again, among good friends and colleagues, was a much needed breath of fresh air.  It really made me appreciate the hope that co-chairs Catherine Cronin and Laura Czerniewicz left us with at the end of OER19 in Galway, and how much it sustained us through the last two years. 

Fundamentals of Music Theory – Adventures in open textbooks⤴

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Fundamentals of Music Theory open textbook coverLast week I was delighted to see a project that I’ve been working on since the beginning of the year come to fruition with the publication of the Fundamentals of Music Theory open textbook on the University of Edinburgh Library’s new ebook platform Edinburgh Diamond.  The open textbook was created by the the Open e-Textbooks for Access to Music Education project, which was funded by a University of Edinburgh Student Experience Grant. Led by Dr Nikki Moran and I, the project was a collaboration between the University’s OER Service, and staff and student interns, Kari Ding, Ifeanyichukwu Ezinmadu and Ana Reina Garcia, from the Reid School of Music.

The aim of the project was to explore the creation of an open etextbook using existing content from the Reid School of Music’s Fundamentals of Music Theory course. This course covers the fundamentals of Western music theory, from absolute basics to more advanced concepts, and provides learners with the skills needed to read and write Western music notation, and to understand, analyse, and listen informedly. The course uses content originally created for a successful Coursera MOOC, in addition to new materials developed more recently for an on campus blended learning course, addressing global decolonisation issues around music theory and music education. These high-quality resources were ideally suited to further repurposing to create an open textbook, increasing the use of this tried-and-tested content, and making it available to teachers and learners in an accessible format ideally suited to hybrid and online learning.   

The project provided us with an opportunity to evaluate a range of open textbook platforms and to gain valuable hands-on experience of the process and practicalities of creating an open textbook.  This experience is particularly valuable at a time when universities are increasingly moving from print to digital textbooks and are facing rapidly rising textbook licensing costs. Open textbooks have the potential to benefit the University by reducing textbook costs, benefit staff by providing access to easily customisable open textbooks, and benefit students by providing free, high quality digital learning materials. 

The project also enabled our student interns to develop valuable digital and copyright literacy skills including an understanding of open educational resources, open licenses and open etextbooks, familiarity with current etextbook applications, and experience of working with existing digital content and educational resources across a range of platforms. 

One of the first tasks undertaken by the project was to evaluate a range of different hosting options for our ebook; Manifold, PressBooks, GitHub and the University Library’s new ebook platform, Edinburgh Diamond, based on Open Monograph Press.  Balancing the pros and cons of each platform and considering the constraints of time and funding, we decided to publish our open textbook on Edinburgh Diamond. Open Access Publishing Officer Rebecca Wojturska, provided us with invaluable support in getting our textbook onto the platform and providing ISBN and DOIs. 

The project wasn’t without it’s challenges; the whole project had to be undertaken online due to COVID-19 restrictions, some of our student interns were working in different time zones, and I had no prior experience of producing the ePub formats required by the ebook platform, so it was a steep learning curve on my part!  I also had to dust off my rusty html and css skills which I haven’t used for years.  Despite the challenges, the project successfully demonstrated that it is possible to take existing MOOC and on-campus course content and repurpose it into an open textbook.

All in all, this was a hugely rewarding project, not least because of the enthusiasm and dedication of the team at the Reid School of Music.  It was a real joy to work with Nikki, Ana, Ifeanyichukwu and Kari.  One of the high points of the project was listening to our student interns presenting about their work at the OERxDomains Conference –  The Scale of Open: Re-purposing open resources for music education.  Our talk was really well received, with lots of delegates commenting on how important it was to hear students’ voices.  We learned a great deal from this small project and I hope that Fundamentals of Music Theory will be the first of many open textbooks published by staff and students across the University. 

Fundamentals of Music Theory is shared under a Creative Commons Non-Commercial ShareAlike (CC BY-NC-SA 4.0) licence and can be downloaded from Edinburgh Diamond in the following formats: Word, PDF, EPub (reflowable), ePub (fixed layout).  An HTML version will be available shortly. In order to make the open textbook as accessible and reusable as possible, users can download the book in its entirety, or topic by topic.

ISBN: 978-1-912669-22-6
DOI: https://doi.org/10.2218/ED.9781912669226

Header and cover image adapted from a free to use image by Geralt on Pixabay.

Making Hybrid Meetings Work⤴

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Last weekend I joined Wikimedia UK colleagues for our first in-person Board meeting and away day since 2019. I say joined, but I actually dialled in remotely, while the rest of the Board met in person in London.  Much as I would have loved to see everyone, the Board away day is always a really stimulating and inspiring event, I didn’t feel comfortable risking the 7 hour train journey from Glasgow to London. Thankfully Wikimedia UK CEO Lucy Crompton-Reid was more than happy to accommodate remote participation and to run both the Board meeting and the away day as hybrid events.  This wasn’t entirely straight forward because as interim Chair of Board, I was chairing the Board meeting on Friday evening, and we had lots of group working and breakout sessions planned for the away day on Saturday.  With a little patience and consideration from everyone involved we managed to make it work though.  

Since we’re all currently trying to get to grips with hybrid working, I thought it might be useful to share some thoughts and observations on how to make sure everyone can participate in hybrid meetings.   

Good Practice is Good Practice

We’ve all got used to online meetings but hybrid meetings require a little additional planning.  The good news is that, in keeping with the principles of universal design, a lot of the things that really make a difference in running successful hybrid meetings are good practice for any kind of meeting.  Specifically:

Remind everyone to speak slowly and clearly.  This is helpful not just for remote participants, but also for anyone whose hearing is impaired.

Don’t let people speak over each other.  It’s very hard to follow the conversation if multiple people are speaking at once, and this can also discourage people from participating.

Make sure everyone has a chance to speak. If you’re chairing the meeting, make sure you give all participants an opportunity to contribute.  Don’t forget remote participants!

Technology

You don’t need a room with built in conferencing technology to run a hybrid meeting, though it can help. We made it work perfectly adequately with a laptop and Zoom. 

If you’re going down the laptop route, make sure you have a backup machine or two, as audio and connection quality might vary.

Allow extra time to get set up.  It will always take longer than you think!

If remote participants are joining via a dedicated laptop, make sure someone is watching it to catch chat messages or in case the connection drops out.

Audio and Video

Audio quality is much more important than video, if you’ve got low bandwidth or the connection is spotty, turn off cameras.  You might want to turn cameras on for introductions and then turn them off again afterwards.  You can also turn cameras on at periodic points, perhaps during breaks, so people can see each other without disrupting the meeting.

Use an external microphone where possible.  Laptop mics tend to be directional so only pick up those sitting directly in front of the mic.

If you have a screen you can project remote participants onto it, but again, it’s not necessary to run a successful hybrid meeting. 

Background noise has a big impact on audio quality and can make it very hard for remote participants to hear in room discussions. Minimising background noise is particularly challenging as a result of the ongoing COVID pandemic which requires rooms to be well ventilated. Opening windows or turning on air conditioning can introduce so much background noise that remote participants may struggle to participate.  However, the safety of the people in the room has to be paramount, so if possible, try to find a room that you can ventilate safely, without having too much impact on audio quality.  

Facilitating Hybrid Meetings

It’s useful for the meeting facilitator or chair to use a separate laptop from the one remote participants are dialling in to, so they can project minutes, documents, etc., if necessary.  This also means that someone other than the facilitator can reinstate the connection if it drops out.

If you want to capture group discussions, use a shared document projected on to a screen, rather than a flipchart. This enables remote participants to contribute and to read points captured from others.

Photographing card sort activities, flip charts and notes, and sharing the pictures with remote participants works perfectly well if you don’t have shared docs, Padlets etc set up.

Don’t forget to include remote participants!

And if you’re participating remotely…

Test your set up before hand if necessary.

Don’t be afraid to ask colleagues to speak up or to speak more clearly if you can’t hear them.

You may have to interrupt people in order to contribute to group discussions, as participants in the room won’t have the visual cues that you want to speak.

It’s much easier to participate remotely if you’re not the only one dialling in.  If you have multiple people participating remotely you can work together in breakout groups and use shared documents to capture discussions.

Hybrid meetings can really tiring if you’re joining remotely, as you may have to listen really closely to follow discussions in the room.

It might sound like a lot to think about, but with a little preparation, care and consideration it’s not difficult to run successful hybrid meetings were everyone has a chance to participate.

ALTC 2021 – Ethics, joy and no gobackery⤴

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This year’s annual ALT Conference was a bit of a different experience for me as it’s the first time in years that I wasn’t speaking or doing social media coverage, I was “just” a delegate among over 300 others, and honestly it was a welcome experience just to be part of that community and to listen to and learn from colleagues across the UK and beyond.  This was the first ALT Annual Conference to take place entirely online, and although I was only able to dip in and out over the course of the three days, I got a real sense of the buzz around the event.  It really did feel like a broad and diverse community coming together. 

With the launch of the ALT Framework for Ethical Learning Technology, ethics was a central theme that ran throughout the conference.  The Framework is an important and timely initiative co-created by members of the community and led by ALT Trustees Bella Abrams, Sharon Flynn and Natalie Lafferty. The aim of the Framework is to provide scaffolding to help learning technologists, institutions, and industry to make decisions around technology in an informed and ethical manner. This work is very much a starting point and over the next year, ALT will be gathering case studies and example policies from across the sector.  At Edinburgh, we’ve already submitted our open licensed Lecture Recording Policy as an example.  Speaking in a panel as part of the launch, Javiera Atenas suggested that we use the Framework as a starting point and urged us to go further than the principle of Do No Harm when it comes to gathering and using data.

Sonia Livingstone’s keynote also focused on the ethics of data use and the quantification and instrumentalisation of learning.  We operate in a system where learning is rendered invisible if it cannot be quantified, and increasingly we’re moving from the quantification of learning to the datafication of everything.   Sonia asked a lot of hard questions, including what does “good” look like when it comes to children’s data rights, and how do we ensure children’s agency and participation in the collection and use of their data?

Chris Rowell and Matthew Acevedo presented an excellent session on academic integrity and critical digital pedagogy from the forthcoming book Critical Digital Pedagogy – Broadening Horizons, Bridging Theory and Practice edited by Suzan Koseoglu, George Veletsianos, Chris Rowell. Matthew’s talk explored virtual proctoring, the Panoptic gaze, and the discourse of academic integrity. It was another thought-provoking session and I’ll look forward to reading the book once it’s published. 

Mutale Nkonde’s keynote explored the intersection of ethics and technology in her revealing dissection of the racist nature of the TikTok algorithm and the impact this can have on real lived experience.  We know that algorithms and technologies reproduce racial biases that exist in society, but we lack the literacy to be able to view and talk honestly about ourselves as victims and perpetrators of white supremacy. Mutale introduced the Framework for Racial Literacy in Technology which provides us with the means to talk about racism and algorithmic bias through cognitive, emotional and active lenses.  Mutale challenged us to ask ourselves, when we are creating algorithms, how can we optimise them for fairness and justice?  How can we make the lives of marginalised peoples better rather than promoting those who are already privileged?

As the parent of a teen who is a frequent TikTok user, Mutale’s talk left me with a lot to think about and discuss with my daughter.  At 15 she is well aware that TikTok is a massively racist platform and she knows that the way the algorithm pushes content to users can be extremely harmful.  In particular she highlighted the prevalence of content relating to self-harm and trauma dumping.  On the one hand I’m glad that she has sufficient digital literacy to recognise that the content she views is being manipulated by the platform, but at the same time it’s deeply concerning that harmful content is being pushed to users at such a young age.

Lou Mycroft’s keynote was one of the highlights of the conference for me.  I’ve been familiar with Lou’s work for a long time and have often seen the #JoyFE hashtag passing on my timeline, but this is the first time I’ve heard her talking about the philosophies and ethics that underpin this amazing collective.  In an inspiring and expansive talk, Lou explored an ethics of joy as characterised by Spinoza’s concept of potentia; by practising joy, we enact our power in the form of potentia.  Lou challenged us to use our potentia to drive change, and resist the fatal pull of “gobackery”, the gravitational pull of the old.  While Lou acknowledged that the ethics of accountability and KPIs will not be changing any time soon, she argued that we can have parallel values based on an ethics of joy, and urged us to put our core values into strategic planning, asking; What might assessment look like as a process of hope? What might induction look like as a practice of compassion? Or timetabling as a practice of equity?

One of the points Lou made in her talk, which stopped me in my tracks, was that right now Higher Education carries a burden of pain.  It’s true, we all know that, we all feel that pain every day, but to hear it stated so plainly was transformative.  However there is still a place for hope and joy.  In a sector that currently appears to be exercising all its considerable power to pull us back to old entrenched ways living, working, being, learning, we need to use our own hope and joy to keep driving change forwards.  To do that we need educator lead communities with explicit shared values and affirmative ethics.  I believe ALT is one of those communities, with its shared values of openness, independence, participation and collaboration.

As is inevitable with such a packed programme, and juggling the conference around existing work commitments, I missed so many sessions that looked really interesting, including several by colleagues here at the University of Edinburgh and one on Using OER to empower communities of undergraduate scholars by Carlos Goller.   I’ll look forward to catching up with the recordings of these sessions in the coming weeks. 

Right at the beginning of the conference, co-chairs Farzana Latif, Roger Emery, and Mat Lingard asked us when we first attended an ALT Conference or whether we were new to the event.  My first ALT Conference was in Manchester in 2000, where I presented a paper with Allison Littlejohn and Charles Duncan called Share and share alike: encouraging the reuse of academic resources through the Scottish electronic Staff Development Library.  It’s amazing to see how the ALT community has grown and developed over the last 20 years.  I look forward to seeing where the next 20 will lead us.

Enormous thanks once again to everyone who made this year’s ALT Conference such an inspiring and joy-full event, particularly the co-chairs, the keynotes, and of course Maren Deepwell and all the ALT team. 

ALT Annual Conference by Gloria Corra, winner of the #altc student competition at London College of Communication